Help & Support
Find answers fast, or reach our team directly, we reply within hours, 7 days a week.
Set up your account and protect your first piece of content.
How detection, filing, and re-uploads are handled.
Trials, upgrades, invoices, and cancellations.
How we keep your identity and content confidential.
Pick a plan and start your 7-day free trial, no credit card needed. During onboarding you'll add the content and identities you want protected, and NullScene begins scanning immediately.
Detection usually surfaces leaks within hours of onboarding. Confirmed leaks are typically removed within 48 hours, depending on the host.
Photos, videos, and brand assets tied to your creator identity. You can protect multiple identities depending on your plan.
Monitoring stays active after each removal. When a copy reappears, it's detected and a fresh takedown is filed automatically, you don't have to do anything.
If an uploader disputes a takedown, we review it and escalate appropriately, including to legal partners on higher tiers. You're kept informed throughout.
Yes, plans are month-to-month or annual, and you can upgrade, downgrade, or cancel anytime from your dashboard.
Yes. Your identity and protected content are encrypted and never shared or sold. Read our Privacy Policy for full details.
We do. The Agency and Enterprise plans include white-label dashboards, bulk onboarding, API access, and dedicated support. Contact us to scope it.
Our team is happy to help with anything, leaks, billing, or custom needs.
Contact support